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Digital Platforms as enablers for Digital Transformation

Digital Platforms as enablers for Digital Transformation

To remain relevant in times when disruption is around the corner, enterprises will need to think like digital native enterprises and embrace platform thinking. Moreover, they need to build platforms that enable speed, agility, and easy access to real-time data for analysis and decision making.

Implementing a Cognitive Service Model

Implementing a Cognitive Service Model

Cognitive service management is the application of artificial intelligence tools to service management processes. The new technology promises to enhance existing IT operations processes with natural language processing and machine learning applications, which will...

IT Services – Reducing Business Impact

IT Services – Reducing Business Impact

The instability of the critical systems generated significant losses in sales and reduction in the volumes of products distributed to customers. Due to these reasons, the business was very dissatisfied with the services provided by the IT area.

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