by Caro | Jan 27, 2021 | Newsletters
Introduction There is always talk that we must place the customer at the center of digital transformation. However, how to do it is not always clear. The answer to this situation is to focus more on the client and in an agile way. However, focusing on the customer is...
by Caro | Jan 20, 2021 | Newsletters
Introduction Business is moving faster than ever, and IT needs to move along with it or get left behind. IT can lack the capacity and flexibility to meet organizational needs. IT’s inability to adapt as requirements change has led to diminishing service quality and an...
by Caro | Jan 13, 2021 | Newsletters
Introduction Most of IT projects depend heavily on users and stakeholders adopting new tools, complying with new policies, following new processes, and learning new skills. You need to facilitate the organizational change resulting from these projects, ensuring that...
by Caro | Jan 6, 2021 | Newsletters
Introduction 2020 ends with the world looking forward to the end of the COVID-19 pandemic while still grappling with the disruptive changes the virus caused to all facets of society. Businesses were forced to accelerate their digital transformation plans to maintain...
by Caro | Dec 30, 2020 | Newsletters
Introduction Every day more and more organizations turn to the cloud to modernize their infrastructure and workloads. Data as a service, or DaaS, is becoming an increasingly popular solution for data integration, storage, and analytics. By embracing DaaS, companies...
by Caro | Dec 23, 2020 | Newsletters
Introducción Shared Services are a growing trend because allow multiple business units to use a single IT service capability. They aim to maximize utilization of resources, increase efficiency, reduce costs and also create opportunities for quality improvements....
